At redemption, readers should check three things: the points required, any taxes, fees and carrier charges, and the fare’s change and cancellation options. The points total is not necessarily the full price: the cited reward table states that taxes, fees and carrier charges are payable in addition to the required points. Readers should also check the fare rules for whether the fare can be changed or cancelled.
What each part shows
| Item | What to look for | What the cited information establishes |
|---|---|---|
| Points | The number of points required for the flight reward | Points are one required component of redemption |
| Additional charges | Taxes, fees and carrier charges | These are payable in addition to the required points |
| Fare rules | Change and cancellation information | The fare rules state whether the fare can be changed or cancelled |
How to check the redemption details
Readers can separate the review into three checks:
- Confirm the points required for the displayed flight reward.
- Check for taxes, fees and carrier charges, which are not included in the points figure.
- Read the applicable fare rules to determine whether changing or cancelling the fare is permitted.
What still needs confirmation
The cited statements do not provide a specific points total, charge amount, deadline, refund amount, or the detailed conditions for changing or cancelling a particular fare. Those details cannot be inferred from the general rules. The reader should confirm the figures displayed for the chosen redemption and review the applicable fare rules before relying on the redemption terms.